About the current website

Our website currently provides information about the upcoming Fake Supermarket service. It does not offer accounts, surveys, research participation or payments, and has no forms for submitting personal information.

We will update this policy before introducing features that change how we handle personal information.

Information collected when you visit

You can browse the website without registering or providing your name or contact details.

Our hosting provider automatically records technical information about requests to the website. This includes your IP address, the date and time of requests, pages and files requested, server response codes, the amount of data transferred, referring web addresses where supplied, and browser information. These logs support the operation and security of the website and the investigation of technical problems.

We do not currently use an analytics package or advertising pixels.

Cookies and third-party content

This website does not use cookies or browser storage, and does not load fonts, scripts, or embedded content from third-party providers.

Information you send us

If you contact us by email, we receive your email address and any personal information you include in your message. We use this information to respond to your enquiry and keep any necessary correspondence records.

Please only include personal information relevant to your enquiry.

How information is used and shared

We use information collected through the current website to operate and secure the site, diagnose technical problems and respond to enquiries.

Our hosting and email providers may process information as necessary to deliver their services. We may also disclose information where required or authorised by law.

Storage, security, and retention

Information is held electronically through our hosting and email services.

We keep enquiry correspondence while it remains relevant to the enquiry or an ongoing business relationship, or where needed for legal or dispute-resolution purposes. We periodically review older correspondence and delete information we no longer need. Technical website logs are managed through our hosting service’s routine logging and retention processes.

Overseas handling

Our hosting provider operates internationally, so technical information collected when you visit the website may be processed or stored outside Australia, where privacy laws and protections may differ from those in Australia.

Access, correction, and privacy complaints

You can contact us at privacy@fakesupermarket.app to request access to or correction of personal information we hold about you, or to make a privacy complaint.

Please describe your request or concern clearly. We may need to verify your identity before providing or changing personal information.

We will review your request or complaint and explain the outcome and any action we take.

We aim to acknowledge privacy requests and complaints within three business days and provide a substantive response within 30 calendar days. If we need more time, we will explain why and let you know when to expect a response.

Changes to this policy

We may update this policy as the website and our information-handling practices change. The current version will be published on this page with its last-updated date.

Contact us

2 Inches of Water Pty Ltd
Operator of Fake Supermarket
Queensland, Australia
Email: privacy@fakesupermarket.app